We deliver a wide portfolio of training and development interventions that range from nationally recognised qualifications, stand alone training and the design and delivery of bespoke company specific courses.

Accreditations
ITP Solutions is an accredited Scottish Qualification Authority centre, ILM Management centre, City and Guilds Approved Centre, a European Computer Driving License delivery/test centre and an ACCA centre.

Quality Management
ITP Solutions achieved Scottish Quality Management System accreditation in June of 2002. As an open organisation please feel free to read our audit reports.

Our portfolio covers the following topics:

  • Information Technology
  • Management
  • Administration
  • Customer Service
  • Management Development
  • Personal Development
  • Contact Centre Specific Information










Modern Apprenticeship 


SVQ 



Microsoft Office 






Microsoft Windows



Lotus

Other 


Information Technology (open to all ages)

Using Information Technology Level 2 Using Information Technology Level 3


Access Excel (basic–advanced)
Outlook
PowerPoint Project (basic–advanced)
Visio (intro-advanced)
Word (basic–advanced)


File Management Windows NT4/2000 AND 2003 Administration


Lotus Notes (basic–advanced)

AutoCAD

European Computer Driving License
 ECDL Seven Core Modules

Management
Modern Apprenticeship

SVQ
 		 Management (open to all ages)

Levels 3, 4 & 5
Stand alone development courses (wide selection)

Administration
 Modern Apprenticeship
 SVQ		 Administration (includes ECDL)
Levels 2 & 3

Customer Service
Modern Apprenticeship
SVQ		 Customer Service
Levels 2 & 3
Telesales / Telemarketing, Telephone Communication Techniques